89dc Terms and Conditions

Eligibility Requirements

• You must be at least 21 years of age.
• Online gaming must be legally permitted in the area where you reside.
• Each person may operate only one account. Creating multiple accounts may result in all of them being closed and any deposited funds being forfeited.
• You must operate the account on your own behalf; opening an account on behalf of a third party is prohibited.

Accuracy of Information & Security

• All information provided during registration must be accurate, complete, and kept up to date.
• Keep your account password and login details confidential. You are responsible for all activity carried out through your account.
• If you suspect unauthorized access, notify the 89dc support team immediately.
• The platform may request documents at any time for identity verification; if documents are not provided within the specified timeframe, the account may be temporarily suspended.

Account Closure

You may request account closure at any time via live chat or by emailing [email protected]. Any pending bets or transactions will be settled before the account is closed. Outstanding balances will be returned subject to the applicable conditions being met.

Special Guidelines for Deposits

• You may only deposit using a payment method registered in your own name.
• Funds sent from a third-party account will be returned and the associated account may be investigated.
• If a deposit is not successfully credited to your account, contact support with a screenshot of the transaction.

Special Guidelines for Withdrawals

• Withdrawal requests are generally processed within 10 to 45 minutes; however, delays may occur during the verification process.
• Winnings from bonuses cannot be withdrawn until the related wagering requirements have been met.
• Bank transfers are available from major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other scheduled banks.
• Withdrawals will be sent only via the same method used for the deposit (where possible).

Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,000 bonus, bringing your total balance to ৳2,000. Depositing ৳18,000 gives the maximum ৳8,000 bonus, for a total balance of ৳26,000.

Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times the bonus amount.
• Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.
• Example: if you receive a ৳1,000 bonus, you must wager a total of ৳10,000 before withdrawing.
• The contribution of certain games toward meeting wagering requirements may vary — contact support for details.

General Bonus Guidelines

• Each promotion operates under its own separate terms; always read the specific terms of the relevant promotion.
• 89dc reserves the right to determine eligibility for claiming bonuses.
• If evidence of bonus abuse or fraud is found, the bonus may be cancelled and the account may be suspended.
• Claiming bonuses on multiple accounts from the same IP address or device is prohibited.

VIP Tier Rules

• Tier upgrades are based on regular gaming activity; specific turnover thresholds depend on the platform's internal evaluation.
• Cashback is calculated and credited on a weekly basis.
• 89dc reserves the right to modify the VIP program terms at any time.
• VIP benefits are non-transferable and cannot be moved to another account.

Collection and Use of Personal Information

• 89dc collects personal information necessary for registration, verification, and payment processing.
• Collected information is used to operate the platform, prevent fraud, and fulfill legal obligations.
• Your personal information is not sold to third parties without your consent.
• Information may be shared with relevant authorities in cases of legal obligation or financial investigation.

Cookies & Digital Tracking

Cookies are used to ensure the smooth operation of the platform and to improve the user experience. By using the platform, you consent to the use of cookies. Read our Privacy Policy for more details.

Intellectual Property

The 89dc logo, brand name, website design, content, graphics, and software are the exclusive property of the platform. Reproducing, distributing, or using them for commercial purposes without written permission is strictly prohibited.

Limitation of Liability

• 89dc is not liable for losses caused by technical failures, internet connectivity issues, or faults in third-party services.
• 89dc is not liable if services are interrupted due to natural disasters, war, government orders, or other uncontrollable circumstances.
• 89dc does not bear responsibility for expected gaming profits not being realized or for the consequences of a player's personal decisions.

In Case of Service Disruption

The service may be temporarily unavailable due to maintenance, upgrades, or unexpected technical issues. In such situations, 89dc will work to restore the service as quickly as possible and will notify users accordingly.

Complaints & Disputes

• If you have any complaint or dispute, please first contact the 89dc support team via live chat or by email at [email protected].
• The support team will acknowledge receipt of your complaint and attempt to investigate and resolve it within a reasonable time.
• When submitting a complaint, providing your account ID, the date and time of the incident, and the relevant transaction number will help reach a faster resolution.
• In disputes relating to game outcomes, server logs will be considered as final evidence.

Support Services

The 89dc support team is available 24 hours a day, 7 days a week in both Bengali and English. You can reach us via live chat or by email at [email protected].

Right to Make Changes

89dc reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, advance notice will be given via the registered email or on the platform's notice board. Continued use of the platform after any changes will be considered as acceptance of the revised terms.

Termination of Agreement

You may terminate this agreement at any time by closing your account. 89dc also reserves the right to terminate the agreement in cases of serious breach of the terms and conditions. Even after termination of the agreement, clauses relating to bonus forfeiture and data retention will remain in effect.