89dc's commitment to responsible gaming
When entertainment starts to feel like a burden, it's time to stop. 89dc believes gaming should be for fun, not stress. Our tools and guidelines are here to keep you safe.
What is responsible gaming?
Online gaming is primarily a form of entertainment. However, for some people it can get out of control. Responsible gaming means knowing your limits, keeping track of your time and money, and seeking help when needed.
Keep yourself safe
Before you play, decide how much time and money you are willing to spend. Use 89dc's tools to set your own limits so that gaming always stays enjoyable.
Stick to a budget
Only play with money you can afford to lose. Never use funds set aside for rent, food, or your family's essential expenses for gaming. Set deposit limits to keep your budget under control.
Manage your time
Playing for hours on end harms focus and health. Take regular breaks, set session limits, and make spending time with family and friends your top priority.
Self-Exclusion
If you feel your gaming is getting out of control, let our support team know. We can temporarily or permanently close your account — on your request, quickly.
Don't chase your losses
Trying to recover losses by placing bigger bets after a loss is called "chasing losses" — it is a dangerous habit. Every game session is independent; past results do not influence future outcomes.
Don't hesitate to seek help
If you feel that you or someone close to you has a gaming problem, contact our 24/7 support team. We are ready to help in both Bengali and English.
89dc's protection tools
We believe players should be in control. That is why 89dc offers a range of voluntary limit-setting options.
| Tool | How it works | When it takes effect |
|---|---|---|
| Deposit limit | Set a maximum deposit amount on a daily, weekly, or monthly basis | Immediately upon request |
| Session time limit | Set how long you can play in one session; you will be notified when the time is up | From the next session |
| Reality check | A message appears on screen at set intervals showing how long you have been playing and how much you have spent | As soon as it is activated |
| Time-out | Take a temporary break from 1 day up to 6 weeks; your account will be locked during this time | Immediately upon request |
| Self-exclusion | Close your account for a set period or permanently; it cannot be reversed before the period ends | Immediately upon request |
To activate these tools, contact our support team via live chat or at [email protected].
Are your gaming habits safe?
Ask yourself the questions below. If two or more answers are "yes", talk to us — seeking help is a sign of strength.
- Are you spending more than your planned budget and feeling regret afterwards?
- Are you placing bigger bets to try to win back money you have lost?
- Is gaming causing you to lose focus on your family, friends, or work?
- Do you feel restless or irritable when you are not gaming?
- Are you hiding how long or how much money you have spent gaming from your loved ones?
- Have you taken on debt or fallen into financial difficulty because of gaming?
Core principles of healthy gaming
- Gaming is for entertainment only — it should not be thought of as a source of income
- Always set a budget and a time limit before you start
- Avoid gaming when you are drinking alcohol or feeling stressed
- Take regular breaks and spend time on other hobbies
- Outcomes are always random — no "strategy" guarantees a win
- Accept losses when they happen; you are not obliged to win back the money you have lost
Protection of minors
Keeping children and teenagers away from online gambling is a shared responsibility of ours and of parents.
21+ age requirement
To create an account and play on 89dc you must be 21 years of age or older. Age verification is an integral part of our platform.
Parental controls
If you have children at home, install parental control software on your devices. Always log out and keep your password to yourself.
Build awareness
Have open conversations with younger people about the risks of online gaming. Awareness is the strongest protection.
Contact us to get help
You are not alone. The 89dc support team is by your side day and night.
Live chat support
Click the live chat button while logged in to the site. Our team is ready to help in Bengali and English, 24 hours a day, 7 days a week. Requests for deposit limits, time-outs, or self-exclusion are processed quickly.
Email Support
Write to us at any time at [email protected] — share your name, account details, and what help you need. We give the highest priority to responsible gaming requests.
Frequently asked questions
Answers to common questions about responsible gaming.
Enjoy safely — with 89dc
Play by the responsible gaming principles. Check the FAQ to learn more or speak to us directly via live chat.